Frequently Asked Questions
Everything you need to know about shopping at Snatched.store
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. If the fit isn't perfect, you can initiate an exchange or return through our online portal for a full refund or store credit.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. Because our styles range from bodycon to oversized, we recommend checking the 'Fit Notes' section on individual items for the most accurate sizing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my package after it ships?
Yes! Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
Are your materials ethically sourced?
At Snatched.store, we are committed to quality and responsibility. We partner with manufacturers who adhere to fair labor practices and prioritize high-quality, durable fabrics designed to last.